Ethan is a key member of the SJW property management team, primarily responsible for the day-to-day management and maintenance of the property, providing ongoing support to landlords and tenants. With approximately two years of experience in property operations, he places particular emphasis on practical problem-solving and the implementation of effective solutions.

Ethan's interest in the real estate industry largely stems from his passion for problem-solving. He previously served as Assistant Operations Manager, where he developed strong organizational, communication, and operational skills, which he now applies to his daily property management work.

Ethan primarily works with Chinese landlords, tenants, and contractors, therefore placing great importance on clear communication and building long-term trust. After a client completes their purchase, he continues to assist with the property's daily management, ensuring proper maintenance, timely resolution of issues, and selection of appropriate contractors based on specific circumstances. His academic background in forensic investigation also influences this approach—first gathering information, examining details, understanding the problem, and then deciding on the most appropriate course of action.