Indiana primarily handles rental transactions, guiding clients through the entire process from finding a property to moving in. He entered the real estate industry in May 2026, possessing diverse prior professional experience in retail, banking, and cash handling, and having run his own online business in several European countries and New Zealand.

His extensive experience working with people from diverse backgrounds has fostered an open, friendly, and communicative work style. At SJW, he serves clients from various countries and regions, including international students from China, Thailand, and the Dominican Republic.

He particularly enjoys interacting with international clients and helping them understand and adapt to the UK rental market.

Indiana provides comprehensive support throughout the rental process, from initial consultations and property viewings to submitting offers, paying holding deposits, background checks, contract signing, and final move-in. He first understands the client's budget, ideal area, actual needs, and preferred amenities before recommending suitable properties.

He understands that overseas clients may face challenges such as language barriers, upfront costs, and unfamiliarity with the process when renting in the UK, and therefore places great emphasis on providing ample information and guidance at every stage. He is also willing to provide additional assistance beyond the scope of traditional intermediary services when needed by clients.